Social Media Policy

1.

Our social media community guidelines

1.1

We use social media to provide information and support about mental health problems and to keep you, our supporters, up to date with our work and opportunities to get involved. It's also a place for people to share experiences if they wish, and to start wider conversations about mental health. It's important to us that our social media channels are a safe place for debate and conversation.

1.2

To make this possible, we ask people to follow the guidelines below while interacting on our social media channels:

• be respectful of others and their opinions,

• do not make personal attacks in your comments,

• do not post content that is discriminatory, obscene, inflammatory, harassing, hateful, threatening, profane, or personally abusive,

• do not post anything that could be libellous or defamatory. If an accusation is made against a named person, e.g. a member of staff, we will hide it,

• do not post content with explicit or technical detail of self-harm or suicide,

• do not post adverts for commercial products or services, and

• do not post repeatedly about issues that are off-topic, i.e. spam.

1.3

We will use our own discretion to hide comments that go against these guidelines. Your comment may still be visible to you, but won't be visible to others using the site. On rare occasions, we may block users from the page without warning.

1.4

Each social media platform’s general community guidelines should also be considered when using the site.

1.5

Our social media channels are moderated daily all year round. If you have questions, or need support or guidance, we always aim to respond. If you see something that doesn't seem right, or makes you feel uncomfortable, try to make us aware if you feel able to do so. Email admin@devonmind.com.