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Urgent Help

What to do if you need support in an emergency

If you or someone else is at risk of death or serious injury, call 999 and ask for the police and ambulance immediately.

Local emergency departments

If you need to go to an emergency department, here are your local hospitals.

Plymouth:

Derriford Hospital
Derriford Road
Plymouth PL6 8DH

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Exeter:

Royal Devon & Exeter Hospital
Barrack Road
Exeter EX2 5DW

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Torquay:

Torbay Hospital
Lowes Bridge
Torquay TQ2 7AA

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Barnstaple:

North Devon District Hospital
Raleigh Park
Barnstaple EX31 4JB

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24/7 crisis support:

Open 24/7 for anyone to call about their mental health or wellbeing in a crisis. The number is free from any phone and available 365 days a year.

Call 116 123

First Response (Plymouth)

Available 24/7 for people living in Plymouth experiencing a mental health crisis.

Call 111 and select the mental health option

First Response (Other Devon)

Available 24/7 for people living in Devon experiencing a mental health crisis.

Call 111 and select the mental health option

Confidential 24/7 text support service designed to provide support to people struggling to cope. The helpline is free to use from most mobile networks.

Text ‘SHOUT’ to 85258

24/7 helpline and webchat for anyone in Devon (outside of Plymouth) experiencing mental distress.

Call 0800 470 0317

24/7 text service providing support for young people under the age of 25 experiencing a mental health crisis. The helpline is free from most major networks.

Text ‘SHOUT’ to 85258

Other out-of-hours support:

Out-of-hours service (including pre-bookable appointments) for people who may be approaching a mental health crisis.

Open 7 days a week, 6pm—midnight.

Call 07890 257 614

Specialist emotional support, guidance, and information for anyone affected by mental illness, family, friends, and carers.

Open 7 days a week, 4pm—10pm.

Call 0300 304 7000

Supportive listening service available to anyone having thoughts of suicide.

Open 7 days a week, 6pm—midnight.

Call 0800 689 5652

The Moorings @ Devon:

The Moorings @ Devon offer out-of-hours mental health support to anyone aged 18 and over in Devon. There’s no need to be referred and no need for an appointment. Support is available face-to-face and virtually. Visit www.mhm.org.uk/the-moorings-devon for more information.

Address: The Voice Meeting Rooms, Belle Meadow Court, Barnstaple EX32 8RJ

Open: Thursdays to Mondays 6pm—11pm

Call 07850 927 064  or email devonbarnstaple.mhm@nhs.net

Address: The Activity Centre, Wonford House, Dryden Road, Exeter EX2 5AF

Open: weekdays 10am—10:30pm, weekends 1:30pm—10:30pm

Call 07990 790 920  or email devonexeter.mhm@nhs.net

Address: Torbay Business Centre, Lymington Road, Torquay TQ1 4BD

Open: weekdays 6pm—10:30pm, weekends 1:30pm—10:30pm

Call 07483 991 848  or email devontorquay.mhm@nhs.net

For children and young people:

Available 24/7 to children and young people up until their 19th birthday. Calls are free and won’t show up on the phone bill.

Call 0800 1111

Confidential 24/7 support line for people under 35 feeling suicidal or anyone concerned that a young person could be thinking about suicide.

Call 0800 068 4141, text 88247, or email pat@papyrus-uk.org

24/7 text service providing support for young people under the age of 25 experiencing mental health crisis. The helpline is free from most major networks.

Text ‘SHOUT’ to 85258; call 0808 802 5544 (parent support)

For LGBTQIA+ people:

Non-judgmental helpline and email support offering advice, emotional support, and signposting. Open weekdays 9am—8:30pm and weekends 10am—5:30pm.

Call 0345 3 30 30 30 or email helpline@lgbt.foundation

Confidential support line to get help with whatever you want to talk about. This is your space to explore, talk, and be truly heard. Open daily 10am—10pm.

Call 0800 0119 100

Emotional and mental health support helpline for anyone who identifies as LGBTQ+, including friends and family members. Currently only available on Friday evenings.

Call 0300 330 5468

Other specialist helplines:

Confidential prevention helpline for anyone affected by suicide or suicidal thoughts. Open 5pm—midnight, 365 days a year.

Call 0800 58 58 58 or use webchat

Bereavement support for anyone currently experiencing grief. Open Mondays, Wednesdays, Thursdays, and Fridays 9:30am—5pm and Tuesdays 1pm—8pm.

Call 0808 808 1677

Free helpline for anyone aged 55 or over, offering the opportunity to exchange a friendly word, access support, or enjoy long enriching conversation. Open 24/7 daily.

Call 0800 4 70 80 90

Listening support and practical advice helpline, for those with a disability and/or long-term health condition. Open Tuesdays—Thursdays 10am—4pm.

Call 0300 303 3691 or email time2talk@livingoptions.org

Free helpline offering peer-to-peer support for anyone affected by perinatal mental illness, as a mother, partner, or friend/family member. Open 11am—10pm daily.

Call 0808 1961 776